Updates and compatibility
Apply appropriate CMS, plugin, dependency, and platform updates, then check the pages and functions most likely to be affected.
Website maintenance
Website maintenance for Kansas City and Kansas businesses.
Keep the website updated, recoverable, secure, and ready to handle inquiries without waiting for a visible failure.
Ongoing support
Maintenance should protect the website after launch.
Website maintenance is the recurring work required to keep a site dependable after it goes live. For most businesses, that means managing software updates, backups, security checks, broken forms, performance regressions, and small content changes before they become larger problems.
Ads Web Media provides maintenance for businesses in Kansas City, Overland Park, Olathe, and across Kansas. The scope is agreed before support begins, so responsibilities, response expectations, and work outside the plan are clear.
After launch
Three months of website maintenance support are included.
New website projects include three months of maintenance support at no additional charge. This covers launch-related fixes, routine checks, and agreed support within the original project scope.
After the included period, ongoing maintenance is available through an Annual Maintenance Contract (AMC). The covered work, responsibilities, and response expectations are defined in writing before support begins.
See website maintenance supportTypical scope
What a maintenance plan can cover.
Backups and recovery
Confirm that backups run on schedule, retain the agreed history, and can support recovery when a deployment or update goes wrong.
Security and uptime checks
Review availability, suspicious changes, certificates, exposed software, and other warning signs that need investigation.
Forms and conversion paths
Test important inquiry forms, phone and email links, thank-you routes, and analytics events instead of assuming they still work.
Performance and technical cleanup
Watch for slow pages, oversized assets, broken links, crawl problems, and regressions introduced as the site changes.
Content and support requests
Handle agreed text, image, service, staff, or contact updates and identify requests that require separate design or development work.
Before support starts
Review the current condition first.
A maintenance plan should not begin with assumptions. We first identify the platform, hosting, access, backups, third-party services, known defects, and the pages or actions the business depends on most.
Existing problems are separated from recurring maintenance. A compromised site, failed migration, major redesign, custom feature, or extensive content rebuild may need a defined repair project before routine support can begin.
Compare maintenance plans by responsibility, not feature count.
The proposal should identify what is monitored, how often checks occur, who controls hosting and domains, how requests are submitted, what response means, and which work requires separate approval.
What shapes scope and price
- The current website, content, data, and technical condition
- The number and complexity of pages, screens, campaigns, or workflows
- Content, integrations, migration, tracking, and accessibility requirements
- The launch schedule and level of post-launch support
What we define before work starts
- Deliverables, exclusions, responsibilities, and approval points
- Platform, hosting, accounts, source files, and ownership
- Launch, handoff, training, and support expectations
- How forms, calls, search visibility, or product usage will be measured
After the initial review, the proposal separates one-time project work from optional ongoing support so the commitment is clear.
Requests and urgent issues
Know what happens when you need help.
Each maintenance agreement defines how requests are submitted, when they are reviewed, and who can approve work. An urgent issue normally means the website is unavailable, appears compromised, or a critical inquiry, booking, or payment path has stopped working.
Round-the-clock response is not included unless the agreement specifically provides it. Redesigns, new custom features, campaign work, and content beyond the agreed allowance are quoted separately before work begins.
Talk to a person
Call us about the website you need maintained.
You can speak directly with Ads Web Media about the current platform, the problems you are seeing, and the support your business actually needs.
Call (816) 541-9306Related support